Frequently Asked Question's


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Recent Entries

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Do you offer free monitoring service?
Yes, we do offer free monitoring service which comes with limited features. See plans and prices section for more details.
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Does free service expires after 30 days?
No, we will serve you as long you are enrolled in free plan.
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Difference between Free Plan and Paid Plans?
Free plan comes with just 1 monitoring option. Checks are done every 60 minutes from just 1 monitoring location. There is a high possibility that your site may go down between this time gap and may not come under your notice.

In case of paid plans we provide x number of monitors. Checks are done every 3-5 minutes from 2-3 locations.


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What is Page Content Monitoring?
This allows you to monitor word(s) on a web page. If the word is not found on page during monitoring, an alert will be sent to you. There is no additional cost for it. This feature is available in HTTP and HTTPs monitors only.
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We already have an internal monitoring system, why would we need your system?
The Internet is a node/gateway based system. Your internal monitoring may tell you that a device is broken inside your network or even that the outbound gateway is having problems, but it may not inform you that inbound connections from different nodes on the Internet are able to access your website. PingPro provides monitoring from various diverse locations on different networks.
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Can I upgrade plans for an existing account?
Yes, you can login into your account and click on Upgrade Plan under Plan Settings.